Projects | Experience | Education | Skills | Interests and hobbies | LinkedIn
I'm a recent Makers Academy graduate with previous experience of using Python and SQL to build new operational processes. I'm looking to move into a Junior Developer role where I can continue to learn new technologies, get to the root cause of business problems, and deliver elegant solutions.
| Name | Description | Technologies | Testing |
|---|---|---|---|
| Second Helpings | A webapp which connects businesses with surplus food to frontline charities | MERN stack, Google Maps API, Geocoding API | Jest, Cypress |
| Acebook | A Facebook style webapp where users can make posts and interact with other users' content | Ruby on Rails, jQuery, Active Record ORM | RSpec, Capybara |
| Bank tech test | A simple REPL program replicating a bank account, focusing on code quality and TDD | Ruby | RSpec |
(May 2020 - June 2021)
Bulb Energy receives monthly meter invoices from third parties totalling >£60mil a year. These invoices are based on notoriously inaccurate data, resulting in millions of pounds of overcharges for Bulb, which until May 2020 were paid in full.
I independently created and automated a reconciliation process for these invoices. As of Oct 2021 my work had saved Bulb over £1.3mil, and identified a further £8mil of potential savings.
- Designed and automated a process to check invoice backing data against accurate industry data, and disputed identified overcharges
- Self-taught tech and tools: Python, SQL, Excel, Git, GitHub, APIs, Mode, GCP, Jira, Trello, Confluence
- Ran root cause analysis on inaccurate invoice data, then developed reactive operational processes to improve data passback to relevant third parties
- Composed a metering invoice query which was used by the data science guild to build a comprehensive company-wide “Cost Warehouse”
- Owned project planning, roadmapping, and calculating of quarterly targets
- Negotiated with third parties to receive rebates for incorrect charges
(January 2020 - August 2020)
Faster Switching is a nationwide initiative to allow consumers to switch their supplier within 24hrs (current industry standard is 21 days). This initiative was blocked by inaccurate data within industry databases.
I delivered a project to ensure Bulb’s industry data for 1.7mil accounts was up to date. Before handing over this project in August, I had successfully halved the number of problematic accounts.
- Built and semi-automated a robust process
- Self-taught tech and tools: Python, Excel, Mode, Trello, Confluence
- Wrote comprehensive instructions for out-sourced operations assistants who had little knowledge of industry concepts
(October 2018 - December 2019)
- Improved and ran complex operational processes to support 9 customer service teams
- Acted as a escalation point for ops issues and customer complaints
- Worked quickly and prioritised effectively to reach demanding performance targets
- Delivered excellent customer service
(July 2021 - October 2021)
Makers Academy is a 16 week software development bootcamp, comprising a mix of self-led learning, workshops, pairing sessions, and group projects.
- Improved Agile ways of working during fast-paced group projects
- Quickly picked up new technologies to deliver four projects, each using different tech stacks
- Converted project requirements into user stories and workable tickets
- Developed understanding of OOP principles, TDD, MVC, DDD. Applied them to produce clean, high-quality code
- Professional use of GitHub (PRs, code reviews, CI services)
- Ruby, Rails, Sinatra, JavaScript, MERN
- RSpec, Capybara, Jasmine, Jest, Cypress
(September 2021 - June 2018)
- Achieved the highest mark of the year in Master’s unit Axiomatic Set Theory
- Completed written independent research projects between 20-100 pages in length
- Used various mathematical softwares, such as MATLAB, Maple, R and LaTeX
As a Maths graduate, I have an aptitude for logical thinking and a curious mindset. I'm always excited to identify and address the root cause of the problem I'm working on.
At Bulb, I lead a cash-preservation project on Meter Invoicing, which has saved Bulb £1.3mil and counting. The low data quality in the meter invoices was in some part due to poor data passback between energy suppliers and third parties. I collated a large sample of meters with incorrect charges and analysed them to find patterns in which dataflows were consistently missing or incorrect. After speaking with relevant third parties within the industry and collaborating with Bulb's dedicated Dataflow team, I developed a weekly operational task which would prevent meters from being invoiced incorrectly in the first place.
I have strong written and verbal communication skills. Throughout university I volunteered as a Maths GCSE Tutor at a local underprivileged school, and a Financial Inclusion worker for young homeless people. I also completed a paid summer internship in the Fundraising and Communication team of a local charity immediately after graduating. During my Data Cleansing (Faster Switching) role at Bulb, I was responsible for delivering clear, concise training resources to onboard Operational Assistants.
- Quick learner: to be able to deliver quickly on the Data Cleansing and Meter Invoicing projects at Bulb, I had to teach myself Python and SQL, and upskill in Excel
- Self-starter: a large amount of my work at Bulb was done independently, so it was important (especially during lockdown) to stay motivated and make realistic work plans each week
- Meeting deadlines: Bulb, as a rapidly growing company, had a fast working environment, things would change frequently and our targets were demanding
- Attention to detail: as a mathematician who chose to specialise in pure mathematics, dealing with the precise is in my nature
- I also have experience with data-driven decision making, stakeholder management, and process design
- I'm part of the Ladies of Code London network, which includes a weekly TDD mobbing session to practice katas in Python
- I'm currently working on a solo project to really solidify my code quality when building a web-app
- I love playing video games (so lockdown was in some ways a treat for me)
- Netball - I've played socially since I was at school, (at University I captained the Maths Society's Netball team), now I play at a weekly social league in London
- Yoga - I enjoy yoga for both the physical and mental wellbeing it brings me
- Running - I've done a half Marathon and would love to do more
- Badminton - at Uni I started the Maths Society's Badminton team
- Anything which involves running around and catching/throwing/or hitting things with a bat!