-
Notifications
You must be signed in to change notification settings - Fork 3
Commit
This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository.
- Loading branch information
Showing
7 changed files
with
78 additions
and
28 deletions.
There are no files selected for viewing
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
Loading
Sorry, something went wrong. Reload?
Sorry, we cannot display this file.
Sorry, this file is invalid so it cannot be displayed.
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
Original file line number | Diff line number | Diff line change |
---|---|---|
@@ -1,43 +1,69 @@ | ||
# Troubleshooting | ||
|
||
##### I extracted **XBOFS.win.zip** but can't find **XBOFS.win.qt5.exe** | ||
You may have accidentally download the source code. If the contents of the zip file look like this: | ||
## When I run the **XBOFS.win** installer I get an error about missing DLLs! | ||
![](images/troubleshooting/missing_msvcp140.dll.png) | ||
![](images/troubleshooting/missing_vcruntime140.dll.png) | ||
Before running the **XBOFS.win** installer you need to install both the 32-bit *and* 64-bit Visual C++ 2015-2019 runtimes. These runtimes | ||
can be downloaded from [https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0](https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0). | ||
|
||
![Source Code](images/wrong_zip.jpg) | ||
then you have downloaded the source code by mistake. Head back to step 3 of the [installation guide](#installation) and make sure the download the file **XBOFS.win.zip**. | ||
Do not download **Source Code (zip)** or **Source Code (tar.gz)**, these do not contain the application. | ||
Direct links to the installers are below: | ||
* [https://aka.ms/vs/16/release/vc_redist.x86.exe](https://aka.ms/vs/16/release/vc_redist.x86.exe) | ||
* [https://aka.ms/vs/16/release/vc_redist.x64.exe](https://aka.ms/vs/16/release/vc_redist.x64.exe) | ||
|
||
##### XBOFS.win doesn't seem to be able to detect my controller | ||
This usually indicates an issue with the **WinUSB** driver installation. Please check the [ZaDig WinUSB driver installation guide](/zadig.md) and confirm | ||
that when you plug in your controller, **Device Manager** updates to a state as displayed (controller name may differ): | ||
You may be wondering why both the 32-bit and 64-bit versions are required. While **XBOFS.win** is a 64-bit application, the installer | ||
generated by the **Qt Installer Framework** is a 32-bit application. | ||
|
||
![Device Manager](images/winusb_device_manager.jpg) | ||
If this does not happen then you should follow the guide from step 1 to see if it fixes the problem. If your problem is still not fixed then please [submit an issue](https://github.com/OOPMan/XBOFS.win/issues) | ||
## When I run **XBOFS.win** I get an error about missing DLLs! | ||
The solution to this error is described above. | ||
|
||
##### XBOFS.win doesn't seem to be able to create a virtual XB360 Controller | ||
## XBOFS.win doesn't detect XBO Fight Stick | ||
This usually indicates an issue with the **WinUSB** driver installation. Check the [installation guide](/installation_guide.md) | ||
and follow the instructions with regards to the **Driver Manager**. | ||
|
||
If for some reason the **Driver Manager** is unable to install the **WinUSB** driver then you can try the [ZaDig WinUSB driver installation guide](/zadig.md). | ||
|
||
## XBOFS.win doesn't seem to be able to create a Virtual XBox 360 Controller | ||
This usually indicates an issue with the **VigEmBus** driver installation. Please confirm that the **Virtual Gamepad Emulation Bus** item appears in **Device Manager** | ||
under the **System Devices** node: | ||
|
||
![Device Manager](images/vigembus_device_manager.jpg) | ||
If this item is missing you have not installed **VigEmBus**. Check the [installation guide](#installation) for details on how to do so. If your problem is still not fixed then please [submit an issue](https://github.com/OOPMan/XBOFS.win/issues) | ||
If this item is missing you have not installed **VigEmBus**. Check the [installation guide](/installation_guide.md) for details on how to do so. | ||
|
||
##### When I press buttons on my controller Windows acts like I am hitting keyboard keys or clicking the mouses | ||
## When I press buttons on my controller Windows acts like I am hitting keyboard keys or clicking the mouse buttons | ||
This problem occurs when **XBox Configuration Support** is enabled in **Steam**: | ||
1. Open **Steam** | ||
2. Click *Steam* -> *Settings* | ||
3. Click *Controller* -> *General Controller Settings* | ||
4. Uncheck *Xbox Configuration Support* | ||
5. Click *Back* | ||
The controller should now work as expected. If not, please [submit an issue](https://github.com/OOPMan/XBOFS.win/issues) | ||
|
||
##### I upgraded to a new version of XBOFS.win and now RetroArch isn't recognising my controllers | ||
The controller should now work as expected. | ||
|
||
## I upgraded to a new version of XBOFS.win and now RetroArch isn't recognising my controllers | ||
This issue occurs if you were running the previous version, exited, upgraded to a new version, started the new version and then started **RetroArch**. | ||
In order to solve this issue you should reboot after upgrading **XBOFS.win**. If this does not fix the issue, please [submit an issue](https://github.com/OOPMan/XBOFS.win/issues) | ||
In order to solve this issue you should reboot after upgrading **XBOFS.win**. | ||
|
||
## Windows Security flags **XBOFS.win** as *Behavior:Win32/Persistence* and deletes parts of the application! | ||
This error has been observed when configuring **XBOFS.win** to start automatically when logging in to Windows, usually when you have it installed | ||
to a location outside our user directory. This seems to result from **Windows Security** being overly cautious with regards to the behaviour of | ||
the application. In order to solve this problem you will need to do the following: | ||
1. Open the *Windows Settings* screen | ||
2. Click the *Update & Security* item | ||
3. Click the *Windows Security* item | ||
4. Click the *Open Windows Security* button | ||
5. Click the *Virus & threat protection* item | ||
6. Click the *Protection History* item | ||
7. Locate the *Threat Quarantined* item(s) in the *Protection History* list that correspond to **XBOFS.win**. This can be done by checking the | ||
timestamp listed and correlating it with your enabling of the autostart feature. Confirm the item(s) by clicking on the item and then checking | ||
the *Affected Items* list for files that related to **XBOFS.win** | ||
8. For each item that has been created for **XBOFS.win** you will need to click the *Actions* drop-down button and select the *Restore* item | ||
9. In the event that the above actions do not restore the **XBOFS.win** application, use the *Add or Remove programs* interface from | ||
*Windows Settings* to uninstall **XBOFS.win** and then reinstall the application to the default suggested path | ||
|
||
##### My problem isn't listed here | ||
## My problem isn't listed here | ||
Please do one of the following: | ||
1. [Submit an issue](https://github.com/OOPMan/XBOFS.win/issues) on GitHub | ||
2. [Message](https://www.reddit.com/message/compose/?to=OOPManZA) me on Reddit | ||
3. Join the XBOFS.win [subreddit](https://www.reddit.com/r/XBOFS/) and post a question | ||
3. Join the **XBOFS.win** [subreddit](https://www.reddit.com/r/XBOFS/) and post a question | ||
4. Join the [Nefarius Software Solutions](https://discord.vigem.org/) Discord server and ping **@OOPMan** | ||
|