Merge pull request #2134 from yuyoujiang/docusaurus-version

update: FAQ of Jetson
Seeed-Studio · Jan 23, 2025 · 1e34b2f · 1e34b2f
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diff --git a/docs/Edge/NVIDIA_Jetson/FAQs/Get_System_Log_of_reComputer_J30_and_J40.md b/docs/Edge/NVIDIA_Jetson/FAQs/Get_System_Log_of_reComputer_J30_and_J40.md
@@ -0,0 +1,76 @@
+---
+description: This wiki provides a step-by-step guide on how to retrieve the boot logs of the reComputer J4012 (or similar device) using the Jetson serial port. 
+title: How to get the system log of reComputer J30/J40?
+keywords:
+- reComputer
+image: https://files.seeedstudio.com/wiki/wiki-platform/S-tempor.png
+slug: /get_the_system_log_of_recomputer_j30_and_j40
+last_update:
+  date: 1/22/2025
+  author: Youjiang
+---
+
+
+This wiki will use the [reComputer J4012](https://www.seeedstudio.com/reComputer-J4012-p-5586.html) as an example to demonstrate how to retrieve the boot logs of a device via the Jetson serial port.
+
+## Prerequisites
+
+- reComputer J4012/ J4011/ J3010 or J3011
+- [USB to Serial (TTL) Module](https://www.seeedstudio.com/CH340G-USB-to-Serial-TTL-Module-Adapter-p-2359.html)
+- A computer with a serial port debugging tool installed
+
+:::info
+You can download and install a serial port debugging tool according to your personal preference. We recommend using [PuTTY](https://www.chiark.greenend.org.uk/~sgtatham/putty/latest.html), [XShell](https://www.netsarang.com/en/xshell/) or [MobaXterm](https://mobaxterm.mobatek.net/). 
+
+This tutorial uses MobaXterm.
+:::
+
+## Hardware Connection
+
+1. Connect the corresponding pins of the J15 interface to the USB2TTL module.
+2. Connect the USB2TTL module to the computer with the serial port debugging tool installed.
+
+<div align="center">
+  <img width ="800" src="https://files.seeedstudio.com/wiki/reComputer-Jetson/FAQ/hardware_connection.png"/>
+</div>
+<div align="center">
+  <img width ="800" src="https://files.seeedstudio.com/wiki/reComputer-Jetson/FAQ/pin.png"/>
+</div>
+
+## Get System Log
+
+**Step1.** Obtain the identification number of the USB2TTL module recognized by the computer.
+
+:::note
+If your computer is running Windows, you can find the recognized identification number in the Device Manager.
+:::
+
+<div align="center">
+  <img width ="800" src="https://files.seeedstudio.com/wiki/reComputer-Jetson/FAQ/com.png"/>
+</div>
+
+**Setp2.** Open the serial port debugging tool, configure the serial port number, and set the baud rate to `115200`.
+
+<div align="center">
+  <img width ="800" src="https://files.seeedstudio.com/wiki/reComputer-Jetson/FAQ/config_serial.png"/>
+</div>
+
+**Setp3.** Power on the Jetson. If everything is working correctly, you should see the system boot logs in the serial port debugging tool window.
+
+<div align="center">
+<iframe width="800" height="450" src="https://www.youtube.com/embed/rwiKgF91mNE" title="Get Sys Log of reComputer J30/J40" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
+</div>
+
+## Tech Support & Product Discussion
+
+Thank you for choosing our products! We are here to provide you with different support to ensure that your experience with our products is as smooth as possible. We offer several communication channels to cater to different preferences and needs.
+
+<div class="button_tech_support_container">
+<a href="https://forum.seeedstudio.com/" class="button_forum"></a> 
+<a href="https://www.seeedstudio.com/contacts" class="button_email"></a>
+</div>
+
+<div class="button_tech_support_container">
+<a href="https://discord.gg/eWkprNDMU7" class="button_discord"></a> 
+<a href="https://github.com/Seeed-Studio/wiki-documents/discussions/69" class="button_discussion"></a>
+</div>
diff --git a/docs/Edge/NVIDIA_Jetson/FAQs/USB_Timeout_during_Flashing.md b/docs/Edge/NVIDIA_Jetson/FAQs/USB_Timeout_during_Flashing.md
@@ -0,0 +1,39 @@
+---
+description: List the possible causes of timeout issues during the Jetson flashing process.
+title: Timeout Issue during Flash Jetpack
+keywords:
+- reComputer
+image: https://files.seeedstudio.com/wiki/wiki-platform/S-tempor.png
+slug: /usb_timeout_during_flash
+last_update:
+  date: 1/22/2025
+  author: Youjiang
+---
+
+<div align="center">
+  <img width ="800" src="https://files.seeedstudio.com/wiki/reComputer-Jetson/FAQ/timeout_issue.png"/>
+</div>
+
+There are several reasons that may cause a timeout issue during the process of flashing the Jetson device via the command line:
+
+1. **Abnormalities with the Ubuntu host PC used for flashing:** A typical example is flashing through an Ubuntu virtual machine. Due to USB stability issues in virtual machines, timeouts are often encountered.
+2. **Insufficient power supply from the DC power adapter:** The power output needs to meet the requirements of the Jetson device. You can check this parameter on the product details page of Seeed Bazaar.
+3. **Quality issues with the Type-C cable:** Although flashing can be done via USB 2.0, the quality of the cable affects the stability of the process. Based on practical experience, two key points for the cable are: (a) it should at least support USB 2.0 communication, and (b) the cable length should be shorter than 1.5m.
+4. **Avoid using USB hubs:** Some USB hubs may affect the stability of data transmission during the flashing process.
+5. **Incorrect flashing package selection:** Please verify that the correct flashing package is selected and restart the flashing script.
+
+Please check the issues mentioned above and try restarting the flashing script.
+
+## Tech Support & Product Discussion
+
+Thank you for choosing our products! We are here to provide you with different support to ensure that your experience with our products is as smooth as possible. We offer several communication channels to cater to different preferences and needs.
+
+<div class="button_tech_support_container">
+<a href="https://forum.seeedstudio.com/" class="button_forum"></a> 
+<a href="https://www.seeedstudio.com/contacts" class="button_email"></a>
+</div>
+
+<div class="button_tech_support_container">
+<a href="https://discord.gg/eWkprNDMU7" class="button_discord"></a> 
+<a href="https://github.com/Seeed-Studio/wiki-documents/discussions/69" class="button_discussion"></a>
+</div>
diff --git a/docs/Edge/NVIDIA_Jetson/FAQs/jetson_FAQ.md b/docs/Edge/NVIDIA_Jetson/FAQs/jetson_FAQ.md
@@ -27,6 +27,15 @@ For details, please click [here](/Solution_for_the_Compatibility_Issue_between_r
 
 For details, please click [here](/Use_IMX477_Camera_with_A603_Jetson_Carrier_Board)
 
+#### Q5: How to get the system log of reComputer J30/J40?
+
+For details, please click [here](/get_the_system_log_of_recomputer_j30_and_j40)
+
+#### Q6: Timeout issue during flash Jetpack.
+
+For details, please click [here](/usb_timeout_during_flash)
+
+
 # Tech support
 
 Thank you for choosing our products! We are **here** to provide you with different support to ensure that your experience with our products is as smooth as possible. We offer several communication channels to cater to different preferences and needs.