Update non-normative guidance

documentation/guidance/before-starting.md

@@ -51,8 +51,9 @@ For many publishers, preparing their data is a manual process that involves expo
 </p>
 
 ### Updating 360Giving data
-- Once you have published 360Giving data for the first time, you will decide whether to make updates to add more grants on an annual basis or more frequently.
+- Once you have published 360Giving data for the first time, you will decide the frequency of your updates to add more grants.
 - It is a good idea to document your publishing process as a reminder for when you come to make updates to your data.
+- You can amend data you have published to correct errors or make updates to reflect changes to your grants. You may also receive requests from grantees to make amendments if any inaccurate or misleading information has been published about their organisation.
 
 <p>
     <a href="../../guidance/making-updates" class="button button--teal">Read more</a>

documentation/guidance/making-updates.md

@@ -60,6 +60,15 @@ For further guidance about making changes to your data to note variations to you
 
 Making amendments to your 360Giving data can be done manually, by taking a copy of your published data file and making the necessary changes. You then save the file and re-upload it to your website, replacing the current file.
 
+### Grantee amendments
+Recipients of grants published in 360Giving data have a mechanism to report issues related to inaccurate or misleading information about their organisations; such as the recipient name or recipient identifiers, description text or location. The mechanism also allows recipients to request the removal of information considered personal or sensitive.
+
+If a recipient organisation raises a valid issue about data you have published using the **Grantee Amendment** form, the details will be passed on to your organisation by 360Giving.
+
+Publishing organisations are not required to make changes to their 360Giving data following a recipient request, unless there is a data protection infringement. However sharing high-quality and accurate information benefits both funders and recipients by reducing the risk of the information being misunderstood or misused. It is expected that requests to remove personal or sensitive information should be actioned promptly, and in these cases, 360Giving will follow our existing <a href="https://www.threesixtygiving.org/take-down-policy/" target="_blank">Take Down Policy</a>.
+
+Find out more about the <a href="https://www.threesixtygiving.org/grantee-amendment-requests/" target="_blank">grantee amendments mechanism</a>.
+
 ### Changing how your name appears in 360Giving tools
 The name of the funding organisation that appears on GrantNav and 360Insights is mostly derived from the 360Giving data that is published. This means that to update how your name appears you need to update the text in the Funding Org:Name column in your data, and then re-publish the file(s).
 
@@ -70,7 +79,7 @@ A fundamental aspect of publishing using the 360Giving Data Standard, and publis
 
 An organisation is free to decide to stop publishing data and/or can remove the data from their website, however the information that has been published may still be held and used by anyone who has already downloaded it.
 
-360Giving has a <a href="https://www.threesixtygiving.org/take-down-policy/" target="_blank">Take down policy</a> for the data linked from our Data Registry and loaded into our tools, so we will remove any published data on request.
+360Giving has a <a href="https://www.threesixtygiving.org/take-down-policy/" target="_blank">Take Down Policy</a> for the data linked from our Data Registry and loaded into our tools, so we will remove any published data on request.
 
 ### What's next?
 Read our introduction the tools that use 360Giving data.

documentation/guidance/publish-data-openly.md

@@ -69,14 +69,14 @@ Here are some examples of what other 360Giving publishers have done.
 
 Linking 360Giving from an existing webpage:
 - <a href="https://www.cfsurrey.org.uk/who-we-support-2/" target="_blank">Community Foundation for Surrey</a> 
-- <a href="https://www.somersetcf.org.uk/open" target="_blank">Somerset Community Foundation</a>
+- <a href="https://www.somersetcf.org.uk/grantfunding/open" target="_blank">Somerset Community Foundation</a>
 - <a href="https://www.jlc.london/grants/recent-grants/" target="_blank">John Lyon’s Charity</a>
 - <a href="https://virginmoneyfoundation.org.uk/" target="_blank">Virgin Money Foundation</a> 
 
 Linking 360Giving data from a dedicated open data page:
 - <a href="http://andrewlloydwebberfoundation.com/360-giving" target="_blank">Andrew Lloyd Webber Foundation</a>
 - <a href="https://www.bbcchildreninneed.co.uk/grants/bbc-children-in-need-360-giving/" target="_blank">BBC Children in Need</a> 
-- <a href="https://www.citybridgetrust.org.uk/what-we-do/360-giving" target="_blank">City Bridge Trust</a> 
+- <a href="https://www.citybridgefoundation.org.uk/what-we-do/360-giving" target="_blank">City Bridge Foundation</a> 
 - <a href="https://www.heritagefund.org.uk/about/insight/open-data" target="_blank">The National Lottery Heritage Fund</a> 
 
 ### Data hosting for public sector organisations
@@ -85,7 +85,7 @@ Some local authorities can have dedicated open data portals for hosting informat
 Alternatively, public sector organisations may be able to use the central <a href="https://data.gov.uk/" target="_blank">data.gov.uk</a> website to host their 360Giving data.
 
 Examples of public sector data hosting pages:
-- <a href="https://data.london.gov.uk/dataset/gla-grants-data" target="_blank">Greater London Authority</a> 
+- <a href="https://data.london.gov.uk/gla-group-grant-data/" target="_blank">Greater London Authority</a> 
 - <a href="https://data.hounslow.gov.uk/dataset/grants-to-voluntary-and-community-sector-organisation" target="_blank">London Borough of Hounslow</a> 
 - <a href="https://data.gov.uk/dataset/0a88d123-6f82-45f3-a89a-6a44e6e8bf89/stockport-local-fund" target="_blank">Stockport Metropolitan Borough Council</a> 
 
@@ -113,6 +113,9 @@ An organisation is free to decide to stop publishing data and/or can remove the
 
 360Giving has a <a href="https://www.threesixtygiving.org/take-down-policy/" target="_blank">Take down policy</a> for the data linked from our Data Registry and loaded into our tools, so we will remove any published data on request.
 
+### Making amendments to published data
+Take down requests are rare. It is however common for publishers to make changes to published data to correct errors or make updates when changes are made to a grant. In addition to changes you make to your own data, you may receive requests from grantees to amend information about their organisations that might be incorrect or misleading. See our [guidance on making updates](../../guidance/making-updates/) to your data and the mechanism for grantees to request amendments.
+
 ```eval_rst
 .. _alternative-hosting-options:
 ```