chore(tripsit): shorten ticket lifecycle to 3 days to close, 3 more t…

…o delete
TripSit · Nov 14, 2024 · e31a44a · e31a44a
1 parent a93e1b4
commit e31a44a
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Showing 3 changed files with 12 additions and 12 deletions.
diff --git a/src/discord/commands/global/d.tripsitmode.ts b/src/discord/commands/global/d.tripsitmode.ts
@@ -288,10 +288,10 @@ async function tripsitmodeOn(
           status: 'OPEN' as ticket_status,
           reopened_at: new Date(),
           archived_at: env.NODE_ENV === 'production'
-            ? DateTime.local().plus({ days: 7 }).toJSDate()
+            ? DateTime.local().plus({ days: 3 }).toJSDate()
             : DateTime.local().plus({ minutes: 1 }).toJSDate(),
           deleted_at: env.NODE_ENV === 'production'
-            ? DateTime.local().plus({ days: 14 }).toJSDate()
+            ? DateTime.local().plus({ days: 6 }).toJSDate()
             : DateTime.local().plus({ minutes: 2 }).toJSDate(),
         },
       });

diff --git a/src/discord/utils/tripsitme.ts b/src/discord/utils/tripsitme.ts
@@ -800,11 +800,11 @@ export async function tripsitmeTeamClose(
   // Update the ticket status to resolved
   ticketData.status = 'RESOLVED' as ticket_status;
   ticketData.archived_at = env.NODE_ENV === 'production'
-    ? DateTime.local().plus({ days: 7 }).toJSDate()
+    ? DateTime.local().plus({ days: 3 }).toJSDate()
     : DateTime.local().plus({ minutes: 1 }).toJSDate();
 
   ticketData.deleted_at = env.NODE_ENV === 'production'
-    ? DateTime.local().plus({ days: 14 }).toJSDate()
+    ? DateTime.local().plus({ days: 6 }).toJSDate()
     : DateTime.local().plus({ minutes: 2 }).toJSDate();
 
   // await database.tickets.set(ticketData);
@@ -1134,11 +1134,11 @@ export async function tripsitmeUserClose(
   // Update the ticket status to closed
   ticketData.status = 'CLOSED' as ticket_status;
   ticketData.archived_at = env.NODE_ENV === 'production'
-    ? DateTime.local().plus({ days: 7 }).toJSDate()
+    ? DateTime.local().plus({ days: 3 }).toJSDate()
     : DateTime.local().plus({ minutes: 1 }).toJSDate();
 
   ticketData.deleted_at = env.NODE_ENV === 'production'
-    ? DateTime.local().plus({ days: 14 }).toJSDate()
+    ? DateTime.local().plus({ days: 6 }).toJSDate()
     : DateTime.local().plus({ minutes: 2 }).toJSDate();
 
   await db.user_tickets.update({
@@ -1402,11 +1402,11 @@ export async function tripSitMe(
   // log.debug(F, `Sent message to ${channelTripsitmeta.name} (${channelTripsitmeta.id})`);
 
   const archiveTime = env.NODE_ENV === 'production'
-    ? DateTime.local().plus({ days: 7 })
+    ? DateTime.local().plus({ days: 3 })
     : DateTime.local().plus({ minutes: 1 });
 
   const deleteTime = env.NODE_ENV === 'production'
-    ? DateTime.local().plus({ days: 14 })
+    ? DateTime.local().plus({ days: 6 })
     : DateTime.local().plus({ minutes: 2 });
 
   log.debug(F, `Ticket archives on ${archiveTime.toLocaleString(DateTime.DATETIME_FULL)} deletes on ${deleteTime.toLocaleString(DateTime.DATETIME_FULL)}`);
@@ -1725,11 +1725,11 @@ export async function tripsitmeButton(
       ticketData.status = 'OPEN' as ticket_status;
       ticketData.reopened_at = new Date();
       ticketData.archived_at = env.NODE_ENV === 'production'
-        ? DateTime.local().plus({ days: 7 }).toJSDate()
+        ? DateTime.local().plus({ days: 3 }).toJSDate()
         : DateTime.local().plus({ minutes: 1 }).toJSDate();
 
       ticketData.deleted_at = env.NODE_ENV === 'production'
-        ? DateTime.local().plus({ days: 14 }).toJSDate()
+        ? DateTime.local().plus({ days: 6 }).toJSDate()
         : DateTime.local().plus({ minutes: 2 }).toJSDate();
       // await database.tickets.set(ticketData);
 

diff --git a/src/global/utils/timer.ts b/src/global/utils/timer.ts
@@ -122,7 +122,7 @@ async function checkTickets() { // eslint-disable-line @typescript-eslint/no-unu
         const updatedTicket = ticket;
         updatedTicket.status = 'ARCHIVED' as ticket_status;
         updatedTicket.deleted_at = env.NODE_ENV === 'production'
-          ? DateTime.local().plus({ days: 7 }).toJSDate()
+          ? DateTime.local().plus({ days: 3 }).toJSDate()
           : DateTime.local().plus({ minutes: 1 }).toJSDate();
         if (!updatedTicket.description) {
           updatedTicket.description = 'Ticket archived';
@@ -323,7 +323,7 @@ async function checkTickets() { // eslint-disable-line @typescript-eslint/no-unu
           archived: {
             type: 'private',
             fetchAll: true,
-            before: new Date().setDate(new Date().getDate() - 7),
+            before: new Date().setDate(new Date().getDate() - 3),
           },
         });
         // const threadList = await channel.threads.fetchArchived({ type: 'private', fetchAll: true });