transform SLO into SLI

docs/modules/ROOT/pages/explanations/slos.adoc → docs/modules/ROOT/pages/explanations/slis.adoc

@@ -1,13 +1,11 @@
-= Service Level Objectives
+= Service Level Indicator (SLI)
+:page-aliases: explanations/slos.adoc
 
-APPUiO Managed OpenShift 4 comes with a collection of https://sre.google/sre-book/service-level-objectives/[service level objectives (SLOs)].
-This document defines and explains these SLOs.
-An APPUiO Managed cluster should meet these objectives to provide the expected service level to our customers.
+APPUiO Managed OpenShift comes with a collection of https://sre.google/sre-book/service-level-objectives/[service level indicators (SLIs)].
+This document defines and explains these SLIs.
 
-We use the SLOs and https://sre.google/workbook/alerting-on-slos/#6-multiwindow-multi-burn-rate-alerts[Multiwindow, Mulit-Brun-Rate Alerts] as the basis of our on-call alerting.
+We use the SLIs and https://sre.google/workbook/alerting-on-slos/#6-multiwindow-multi-burn-rate-alerts[Multiwindow, Mulit-Burn-Rate Alerts] as the basis of our on-call alerting.
 
-IMPORTANT: These are internal service level *objectives*, not service level *agreements*.
-We don't guarantee to meet these objectives at all times.
 
 == Ingress
 
@@ -71,7 +69,6 @@ If the API isn't available, users can't change configuration or run new workload
 
 A misbehaving Kubernetes API directly impacts the service level.
 
-
 === Request Error Rate
 
 ****

docs/modules/ROOT/partials/nav.adoc

@@ -165,7 +165,7 @@
 
 * Monitoring
 ** xref:oc4:ROOT:explanations/cluster_monitoring.adoc[]
-** xref:oc4:ROOT:explanations/slos.adoc[]
+** xref:oc4:ROOT:explanations/slis.adoc[]
 ** xref:oc4:ROOT:how-tos/monitoring/global-monitoring.adoc[]
 ** xref:oc4:ROOT:how-tos/monitoring/handle_alerts.adoc[]
 ** xref:oc4:ROOT:how-tos/monitoring/remove_rules.adoc[]