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Update cancellations_and_makeups.md
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elletjies authored Aug 30, 2024
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### No Shows

A ‘No Show’ is when a trainee does not cancel or contact the [Instructor Training Team](mailto:[email protected]) before an event, and does not attend training. In the event of a 'No Show', the training seat will be considered used.
A ‘No Show’ is when a trainee does not cancel or contact the [Instructor Training Team](mailto:[email protected]) before an event, and does not attend training. In a 'No Show' event, the training seat will be considered used.

If extenuating circumstances have prevented a trainee from canceling, contacting, or attending an event, they may request permission to register for an additional event using the same registration code by emailing [email protected]. IMPORTANT: **Requests to re-register <span style="text-decoration:underline;">must</span> be received within 7 days after the end date of the training. **
If extenuating circumstances have prevented a trainee from cancelling, contacting, or attending an event, they may request permission to register for an additional event using the same registration code by emailing [email protected]. IMPORTANT: **Requests to re-register <span style="text-decoration:underline;">must</span> be received within 7 days after the end date of the training. **

Trainees with multiple unexplained no-shows may be barred from future registration.

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#### Re-taking a Training Event

Trainees who miss more than 4 hours (1 half day) of an event are not eligible for a makeup meeting, but can ask to attend another event in full. To request permission to register for an additional training event, trainees should email [[email protected]](mailto:[email protected]) within 30 days of a missed event.
Trainees who miss more than 4 hours (1 half day) of an event are not eligible for a makeup meeting but can ask to attend another event in full. To request permission to register for an additional training event, trainees should email [[email protected]](mailto:[email protected]) within 30 days of a missed event.

When re-taking a training, trainees who miss more than 2 hours may be marked absent, even when they have attended part of a prior event. Multiple partial trainings may not be used to complete the training requirement.


#### Ineligibility for Makeup Opportunities

Trainees who miss an event in full without canceling within 7 days (no-show) or who miss part of an event but do not request a makeup opportunity within 30 days are ineligible to register for a new training event using the same registration code. Trainees with a strong interest in completing training may contact [[email protected]](mailto:[email protected]) to be advised on their options for re-admission.
Trainees who miss an event in full without cancelling within 7 days (no-show) or who miss part of an event but do not request a makeup opportunity within 30 days are ineligible to register for a new training event using the same registration code. Trainees interested in completing training may contact [[email protected]](mailto:[email protected]) to be advised on their options for re-admission.


## Checkout Extensions Policy
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