Addressing UX for input fields

[anitadesigns]

Overview

IUT2 showed that participants are still having trouble with filling out the short input fields. Instead of writing a title, they write a full sentence. The team has a theory that this confusion may be linked to the instructions on the Advice page; more specifically, the second advice that is listed on writing in complete sentences.

The team previously shortened the short input fields to create a distinction between the short and long input fields, but confusion remains.

The team also theorized and saw that "(2-3 sentences)" after a question that was followed by a long input field may cause stress on feeling obligated to fulfill text requirements. Also may play a role in the confusion of the distinction between short and long input fields.

The grey input field text might not be enough to indicate entering only a phrase or word in the short boxes.

The 2-3 sentences is also inconsistent with the Advice page that says 3-5 sentences.

Action Items

• Establish contact between Content and Design, and reach out to UXR to assess the problem
• Check off these boxes as they are done and document progress and updates in the comments below
• Brainstorm/ workshop solutions
• Wireframe/prototype solution
• Reach out to the team (Content/Dev/Design) for Feedback
• Update mobile and desktop wireframes on master pages in Figma
• Hand over to Dev (Create issue and prep hand over space)

Resources/Instructions

Please reach out to Anita to set up a working space for this issue

Other related issues: #981

See closed Content issues for two areas to consider in the redesign of the Advice page: #721 and #707. These issues were closed as unplanned and should be considered in this redesign. Re-open if they need to be done separately or on a different area of the site.

[github-actions]

Hey @ykleinbart! Thanks for taking this issue.

To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

Thanks again!

[github-actions]

Hey @jyehllow! Thanks for taking this issue.

To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

Thanks again!

[github-actions]

Hey @anitadesigns! Thanks for taking this issue.

To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

Thanks again!

[github-actions]

Hey @ykleinbart! Thanks for taking this issue.

To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

Thanks again!

[github-actions]

Hey @jyehllow! Thanks for taking this issue.

To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

Thanks again!

[github-actions]

Hey @anitadesigns! Thanks for taking this issue.

To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

Thanks again!

[SamHyler]

Checking in on this issue, is it in progress? do we need to reassign to compete? @vanessaavviles @jyehllow @anitadesigns

[anitadesigns]

@jyehllow and I discussed this and would like to tackle this issue by removing the advice page and displaying the advice as tool tips.

[SamHyler]

do we need a new Content person on this issue?

[anitadesigns]

UXD is still exploring this but we also were thinking of using tool tips for this as well

[anitadesigns]

@SamHyler yes we would need a content person on this

[SamHyler]

Thanks @anitadesigns will reassign asap

[jyehllow]

Progress: Design team had to reprioritize this issue - decided on adding tooltips for specific use cases which we will be exploring
Estimated Time to Completion (ETC): Unknown for now
Blockers: Waiting to recruit more people for content and design