Add detailed reporting guidelines for UniFi Protect integration issues #293
Conversation
Co-authored-by: J. Nick Koston <[email protected]>
| Please make sure this isn't a duplicate issue by searching the existing issues, especially keep an eye on the latest issues and pull requests. | ||
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| https://github.com/home-assistant/core/issues?q=%20label%3A%22integration%3A%20unifiprotect%22%20 |
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This is not unifiprotect specific and should not be in here.
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Basically, I’m with you on that. Where can this generally be implemented? Including a link for the Integration issues would be great—I definitely need a solution for this urgently!
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Just kidding: Ideally, there should be a points system like with a driver's license, where accumulating too many points would block the creation of new bugs!
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https://github.com/home-assistant/service-hub/blob/main/services/bots/src/github-webhook/handlers/issue_links.ts
That would be the place for it IMO.
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Maybe a better place would be: https://github.com/home-assistant/core/blob/dev/.github/ISSUE_TEMPLATE/bug_report.yml?plain=1
With something like:
"Before opening a new issue, please make sure it isn't a duplicate by reviewing existing issues and pull requests—especially the latest ones. For instance, if you encounter a problem with the unifiprotect integration, check for similar reports by filtering with the label integration: unifiprotect. You can see an example here:
https://github.com/home-assistant/core/issues?q=label%3A%22integration%3A%20unifiprotect%22
Also, remember to look at recently closed issues and pull requests, as your problem might have been addressed there."
| 1. UniFi OS version | ||
| 2. Protect version | ||
| 3. Hardware running Protect (Cloud Key Gen2+, UDM-Pro, etc.) |
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How to find this information are missing from the integration documentation.
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I understand the question, but if someone needs a guide for this, maybe they shouldn't be creating bugs in the first place. The information is right there on the Dashboard —impossible to miss!
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Impossible to miss when you know what to look for and where to look.
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Could we perhaps agree on the following:
- UniFi OS version
- Protect version
- Hardware running Protect (Cloud Key Gen2+, UDM-Pro, etc.)
Note: Both the UniFi OS version and the Protect version can be found on the web dashboard as well as under the "control plane" section in Settings.
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