Troubleshooting

Troubleshooting

Installation

If you are having issues installing Kite's JupyterLab plugin, first check that you have the necessary prerequisites, and that you have the Kite Engine application installed and running.

In addition, if you have the jupyterlab-lsp extension installed, you must disable it for Kite's plugin to work.

Please note that the installation process for JupyterLab 2.2.x and JupyterLab 3.0+ differ.

If you meet those requirements, then please open a bug report in our issue tracker and provide the following information:

• Your OS
• Your browser console logs
• Your terminal console output (as much of as possible, not just the first or final line)
• Generate Kite Application Logs (https://help.kite.com/article/96-contact-us-with-logs)
• The output of jupyter labextension list and jupyter server extension list (for 3.x) or jupyter serverextension list (for 2.2.x)
• The output of pip list or conda list
• If you use conda, please share your environment