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Replace standalone support pages #267

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Oct 13, 2023
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3 changes: 0 additions & 3 deletions modules/ROOT/content-nav.adoc
Original file line number Diff line number Diff line change
Expand Up @@ -48,7 +48,6 @@ AuraDB Start
** xref:auradb/managing-databases/database-actions.adoc[]

* xref:auradb/connecting-applications/overview.adoc[Connecting applications]
* xref:auradb/support.adoc[]
////
AuraDB End
////
Expand Down Expand Up @@ -84,8 +83,6 @@ AuraDS Start
** xref:aurads/managing-instances/monitoring.adoc[]
** xref:aurads/managing-instances/backup-restore-export.adoc[]
** xref:aurads/managing-instances/instance-actions.adoc[]

* xref:aurads/support.adoc[]
////
AuraDS End
////
Expand Down
10 changes: 7 additions & 3 deletions modules/ROOT/pages/auradb/index.adoc
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Expand Up @@ -12,12 +12,16 @@ AuraDB is reliable, secure, and fully automated, enabling you to focus on buildi
AuraDB offers the following subscription plans: *AuraDB Free*, *AuraDB Professional*, and *AuraDB Enterprise*.
The full list of features available in each plan is available on the link:https://neo4j.com/pricing/[Neo4j Pricing page].

For information on the different levels of support offered in each plan, see the xref:auradb/support.adoc[Support page].

== Updates and upgrades

AuraDB does not have any scheduled maintenance windows.
It is designed to be always on and available, with all corrections, fixes, and upgrades automatically applied in the background.

Releases for the Neo4j database are also deployed when they become available.
Operations are non-disruptive, and you shouldn’t experience any downtime as a result.
Operations are non-disruptive, and you shouldn't experience any downtime as a result.

== Support

For a breakdown of the support offered across plan types as well as the support holiday schedule, see the https://aura.support.neo4j.com/hc/en-us/articles/360053850514[Aura Support page].

Additionally, you can access the https://status.neo4j.io/[Aura Status page] to check the current operational status of Aura and subscribe to updates.
70 changes: 0 additions & 70 deletions modules/ROOT/pages/auradb/support.adoc

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8 changes: 6 additions & 2 deletions modules/ROOT/pages/aurads/index.adoc
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Expand Up @@ -17,10 +17,14 @@ AuraDS instances:
AuraDS offers the *AuraDS Professional* and *AuraDS Enterprise* subscription plans.
The full list of features for each plan is available on the link:https://neo4j.com/pricing/#graph-data-science[Neo4j Pricing page].

For information on the different levels of support offered in each plan, see the xref:aurads/support.adoc[support page].

== Updates and upgrades

AuraDS updates and upgrades are handled by the platform, and as such do not require user intervention. Security patches and new versions of GDS and Neo4j are installed within short time windows during which the affected instances are unavailable.

The operations are non-destructive, so graph projections, models, and data present on an instance are not affected. No operation is applied until all the running GDS algorithms have completed.

== Support

For a breakdown of the support offered across plan types as well as the support holiday schedule, see the https://aura.support.neo4j.com/hc/en-us/articles/360053850514[Aura Support page].

Additionally, you can access the https://status.neo4j.io/[Aura Status page] to check the current operational status of Aura and subscribe to updates.
52 changes: 0 additions & 52 deletions modules/ROOT/pages/aurads/support.adoc

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191 changes: 0 additions & 191 deletions modules/ROOT/partials/holiday-table.adoc

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