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[Bug]: slow folder loading and actions in Files #43051

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4 of 8 tasks
maximelehericy opened this issue Jan 23, 2024 · 2 comments · Fixed by #42993
Closed
4 of 8 tasks

[Bug]: slow folder loading and actions in Files #43051

maximelehericy opened this issue Jan 23, 2024 · 2 comments · Fixed by #42993
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@maximelehericy
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maximelehericy commented Jan 23, 2024

⚠️ This issue respects the following points: ⚠️

Bug description

Using Files (new UI is really good 😍) I noticed I often had to wait quite some time when I was performing an action. I made a few measures :

  • opening a "shared with me" folder with 1500+ subfolders take ~22-24s to load
  • Inside, Files need between 4 to 10 seconds to display a newly created folder, after I click the create new folder button. This is also true if the newly created folder is in a sub sub folder.
  • Files need from 3 to 5s to take into account the renaming action on the newly created folder.

In my personal directory (not shared, and with ~30 entries), all the steps above take ~1s.

Steps to reproduce

  1. create a folder containing 1500+ subfolders
  2. open a subfolder, and test creating a folder
  3. rename the newly created folder

Expected behavior

  1. When I open a folder, I don't expect to wait for 22s in front of my screen to see the content. Past 10s loading, I tend to reach to the unified search which takes me faster to the folder I am looking for (great new search BTW :).
  2. when I create a new (sub)folder, I expect the newly created folder to appear within 2s
  3. when I rename a folder, I expect the renaming to be taken into account within 1s

(I gave estimations of time I expect, but I in reality, I don't have a very good idea of what is acceptable. Sure thing is, the current time seem to me too long.)

Installation method

None

Nextcloud Server version

28

Operating system

None

PHP engine version

None

Web server

None

Database engine version

None

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

No response

List of activated Apps

No response

Nextcloud Signing status

No response

Nextcloud Logs

No response

Additional info

c.nc.c

@maximelehericy maximelehericy added bug 0. Needs triage Pending check for reproducibility or if it fits our roadmap labels Jan 23, 2024
@come-nc come-nc changed the title [Bug]: slow floder loading and actions in Files [Bug]: slow folder loading and actions in Files Jan 23, 2024
@skjnldsv
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Inside, Files need between 4 to 10 seconds to display a newly created folder, after I click the create new folder button. This is also true if the newly created folder is in a sub sub folder.

I'd say it should be fixed with 28.0.3 #42993

@skjnldsv
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  • opening a "shared with me" folder with 1500+ subfolders take ~22-24s to load

That is a backend issue, I'm guessing the request is the one taking 20+ seconds to complete 🙈

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