[Bug]: versions 30.0.2 and earlier do not send an email notification when a file is uploaded or deleted, only if renamed

[tigernero79]

⚠️ This issue respects the following points: ⚠️

• This is a bug, not a question or a configuration/webserver/proxy issue.
• This issue is not already reported on Github OR Nextcloud Community Forum (I've searched it).
• Nextcloud Server is up to date. See Maintenance and Release Schedule for supported versions.
• I agree to follow Nextcloud's Code of Conduct.

Bug description

Hello developers.

After updating to version 30.0.2, file sharing via email doesn't work as it should, I think. No email is sent to the sharer unless you rename the file.

So, the person I try to share files with doesn't get notifications except when the file is renamed. Nothing in the logs.

Typically, email works.

Steps to reproduce

1. upload files to a folder with active notifications
2. wait for an email notification of successful upload to be sent
   3.no notification email is sent to the recipient
3. however, if you modify the already existing file, the recipient receives notification of the renaming

Expected behavior

I expect that when I upload a file I will be notified via email

Nextcloud Server version

30

Operating system

Debian/Ubuntu

PHP engine version

PHP 8.3

Web server

Apache (supported)

Database engine version

MySQL

Is this bug present after an update or on a fresh install?

None

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

• Default user-backend (database)
• LDAP/ Active Directory
• SSO - SAML
• Other

Configuration report

No response

List of activated Apps

No response

Nextcloud Signing status

No response

Nextcloud Logs

No response

Additional info

No response

[tigernero79]

#48012 (comment)

[tigernero79]

It's a big problem if you can't get notified via email of any uploads you make. I don't understand why if you rename the file it works, if you delete or load the notification doesn't work

[martink1979]

Yes, unfortunately, no email notification is sent for calendar entries or changes.

[tigernero79]

I hope the bug will be taken into consideration as soon as possible

[jfriedrichs85]

This is urgent...

@nfebe
@provokateurin

[skjnldsv]

Alright folks, sorry for the trouble and thanks for pinging again.
We're a bit overwhelmed here 🫠

Just to clarify, we're talking about this, correct? (don't respond, use reactions pls 👍 👎 )

1. Create a mail share to someone
2. That someone does receive a mail notification
3. Have that someone send files to the folder you share
4. You don't get notifications as you should 😢

[dom6770]

We could observe this bug on any shared folder, regardless if it was shared by mail or shared to another nextcloud user.

[martink1979]

Alright folks, sorry for the trouble and thanks for pinging again. We're a bit overwhelmed here 🫠

Just to clarify, we're talking about this, correct? (don't respond, use reactions pls 👍 👎 )

1. Create a mail share to someone
2. That someone does receive a mail notification
3. Have that someone send files to the folder you share
4. You don't get notifications as you should 😢

@skjnldsv
5. Also there will be no e-mail notifications when calendar entries are changed.

[skjnldsv]

Also there will be no e-mail notifications when calendar entries are changed

Seems different from this issue, we'll see! Thanks

[skjnldsv]

I think I could find the issue!
I'm guessing everyone have that settings disabled?

[LM-vb]

Enabling these options solved it for me. Is this option new?

[skjnldsv]

Since Nextcloud 30.
Mails was not enabled by default, which I guess we should.

[LM-vb]

Neither push nor mail was enabled for me.

[skjnldsv]

Fix in #49688

[tigernero79]

there is little to understand in my opinion, just upload a file where you expect to receive a file upload alert email and it does not arrive the mail option is enabled with version 29 it worked.

ANOTHER THING not even the update button works when there are multiple applications to update it must be done update on each individual application is this bug known? nextcloud really too many regressions is having

[skjnldsv]

there is little to understand in my opinion, just upload a file where you expect to receive a file upload alert email and it does not arrive the mail option is enabled with version 29 it worked.

There was many requests to have a separate settings for file upload in link/mail shares.
Unfortunately, this was hidden and enabled by default before 30, and now it's properly customizable, but was not set to true by default. That one is on me, sorry folks 🥺

[tigernero79]

c'è poco da capire secondo me, basta caricare un file dove ti aspetti di ricevere una email di avviso caricamento file e non arriva l'opzione mail è abilitata con la versione 29 funzionava.

Ci sono state molte richieste per avere impostazioni separate per il caricamento dei file nelle condivisioni link/mail. Sfortunatamente, questo era nascosto e abilitato di default prima del 30, e ora è personalizzabile correttamente, ma non era impostato su true di default. Quello è colpa mia, mi dispiace gente 🥺

the point is that even enabled it doesn't work, if I upload a file this warning should arrive by email but from version 30.0.x it doesn't work anymore even keeping the setting enabled

[LM-vb]

How long did you wait for the email to arrive/what are your settings?
It works for me now (after changing the settings), but the email does not arrive immediately after uploading a file.

[tigernero79]

administrator email (gmail) configured well

the options in the sharing section were already active for me, but even when I upload a file to a folder shared with other users I don't receive any notification that the upload was successful.

[quentinreytinas]

For me it is almost instantly after sharing by mail a folder.

…

-------- Message d'origine -------- Le 06/12/2024 13:09, LM-vb a écrit :

How long did you wait for the email to arrive/what are your settings? It works for me now (after changing the settings), but the email does not arrive immediately after uploading a file. — Reply to this email directly, [view it on GitHub](#49133 (comment)), or [unsubscribe](https://github.com/notifications/unsubscribe-auth/AS2ASKE4RHV3QNUMHVLC63L2EGHYTAVCNFSM6AAAAABRLX23C2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDKMRTGA4DCNBWG4). You are receiving this because you commented.Message ID: ***@***.***>

[tigernero79]

I don't share folders via email, but I upload files to my nextclopud space and I don't receive any email notification that the file has been uploaded, different from sharing a file via email

[LM-vb]

administrator email (gmail) configured well

the options in the sharing section were already active for me, but even when I upload a file to a folder shared with other users I don't receive any notification that the upload was successful.

I meant this setting:

"As soon as possible" does not (necessarily) equal immediately.

[tigernero79]

the problem is that after uploading the same file if I rename it I get an email and it arrives right away. there is something wrong with the file upload or deletion notifications

[tigernero79]

test email setup worked right away. the problem exists in my opinion.

[skjnldsv]

It depends on your cron setup.
That behavior didn't change

[tigernero79]

I have the cron set every 5 minutes and it always worked until release 29. really strange

[tigernero79]

in the basic settings section I checked use system email account and not the user one I'll try and update you

[martink1979]

@skjnldsv

Unfortunately, the calendar notification by email for changes in the calendar still does not work, although everything is activated correctly. Not even after 2 hours. The test email arrives correctly. There must be an error somewhere. 🙁

[dom6770]

Sorry, I fail to see how this fixes it.

The notifications are turned on, yet I still receive only a mail when the file is being renamed. I do not get a mail when I upload/delete a file or create a new folder.

All mail notifications for sharing are turned on at the user's account, which created the share, and notifications are set to be sent immediately. We use cron each 5 minutes. Before updating to version 30 everything worked correctly. Test Mail do also work. I see no errors in the logs.

[zeqret]

Sorry, I fail to see how this fixes it.

The notifications are turned on, yet I still receive only a mail when the file is being renamed. I do not get a mail when I upload/delete a file or create a new folder.

All mail notifications for sharing are turned on at the user's account, which created the share, and notifications are set to be sent immediately. We use cron each 5 minutes. Before updating to version 30 everything worked correctly. Test Mail do also work. I see no errors in the logs.

I have the exact same issue