AI Agent For WordPress Customer assistance ·

AI agent designed to provide WordPress customer assistance

Configuration

After installing the Agent through the OpenKBS WordPress plugin, follow these steps to configure the key features:

Enable Semantic Search:

Semantic Search creates and maintains embeddings of your WordPress content, enabling AI-powered search capabilities across your site.

1. Navigate to WordPress → OpenKBS → Settings → Applications → WP Customer
2. Enable "Semantic Search Indexing" and click "Save All"
3. Click "Start Indexing" to generate embeddings for your existing WordPress content

Enable Chat Widget:

The chat widget integrates automatically and requires Semantic Search, enabling the LLM AI Model to search your website data and assist clients with real-world actions.

1. Go to WordPress → OpenKBS → Settings → Applications → WP Customer
2. Enable the "Website Chat Widget" and click "Save All"
3. Open your WordPress homepage and test the chat widget

Enable Search Widget (optional):

Enables a public search endpoint allowing website visitors to perform semantic searches through a widget interface.

1. Go to OpenKBS → Settings → Public Search API
2. Enable "Public Search API"
3. Copy the provided Shortcode
4. Navigate to Appearance → Widgets
5. Add a "Shortcode" widget to your WordPress header widget area