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Pricing changes new screenshots (#9628)
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* New screenshots book cloud

* cloud billing new screenshots
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RBernsen authored Sep 2, 2021
1 parent 396b4e8 commit 5c9ff2d
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Expand Up @@ -32,25 +32,25 @@ You will be directed to -> *Administration* -> *Billing*.

(5) Click the **Subscribe** button.

![Cloud-edition-booking](Cloud-edition-booking.png)
![Book-openproject-cloud](Book-openproject-cloud.png)

Next, click the **Proceed to Checkout button**.

![Proceed to Checkout](image-20200115140341853.png)
![proceed-to-checkout](proceed-to-checkout.png)

Verify your **account details** and click the blue Next button.

![Account details](image-20200115140444053.png)
![account-details](account-details.png)

Add your **Billing address and VAT number** and click the blue **Next** button.

![Billing address](image-20200115140630463.png)
![billing-address](billing-address.png)

Enter your **payment details** (credit card information). Make sure to verify your address (same as for the invoice) in order to avoid payment failures via credit card. If your credit card is stated to a different address, make sure to enter it here as card address.

Click the blue **Next** button.

![Payment details](image-20200115140927046.png)
![payment-details](payment-details.png)

You will once again get an overview about your subscription.
Here, you can edit the account or billing information if needed.
Expand All @@ -61,7 +61,7 @@ Click the blue **Pay** button and subscribe to the OpenProject Enterprise cloud

A payment receipt will be sent via email.

![Pay and subscribe](image-20200115141131383.png)
![pay-and-subscribe](pay-and-subscribe.png)

## Pay per invoice (via bank transfer)

Expand All @@ -76,13 +76,13 @@ If you are a business customer from the EU, please enter a valid **VAT ID number

(4) Click the blue **Subscribe** button.

![Cloud-edition-invoice](Cloud-edition-invoice.png)
![cloud-edition-invoice](cloud-edition-invoice-0578035.png)

You will get an overview of your booked subscription.

An invoice will be sent via email to the Billing email address.

![Subscription](image-20200115141724205.png)
![Subscription](Subscription.png)

## Frequently asked questions (FAQ)

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Expand Up @@ -27,7 +27,7 @@ You will be directed to -> *Administration* -> *Billing*.

(5) Click on **Request a quote**.

![Cloud-edition-create-quote](Cloud-edition-quote-creation.png)
![request-a-quote-cloud](request-a-quote-cloud.png)



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Expand Up @@ -20,19 +20,19 @@ For invoices via bank transfer, the money needs to be paid via bank transfer to
**Note**: For the correct assignment of payments, please enter the invoice number on your bank transfer.
</div>

![invoice](image-20200110105613725.png)
![invoice](invoice.png)

## Payment history and download invoices

If you want to see the billing history or download older invoices of your Enterprise cloud edition, navigate to -> *Administration* -> *Billing* within your system's Administration.

Click the green **Manage button** at the top right.

![Cloud-manage](Cloud-manage.png)
![cloud-manage](cloud-manage-0584897.png)

In the overlay window, click on the link **Billing History**.

![Cloud-billing-history](Cloud-billing-history.png)
![cloud-billing-history](cloud-billing-history-0584990.png)

Here, you will get an overview about all your past payments for the Enterprise cloud edition.

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Expand Up @@ -13,7 +13,7 @@ If you want to make changes to your subscription (Up- or downgrade, cancel, chan

Click the green **Manage button**.

![Cloud-manage](Cloud-manage.png)
![cloud-manage-subscription](cloud-manage-subscription.png)

In the overlay window, you can choose between several topics:

Expand All @@ -27,7 +27,7 @@ In the overlay window, you can choose between several topics:

If you want to up- or downgrade the amount of users of an existing subscription, click on the subscription listed at the top.

![Cloud-edit-subscription](Cloud-edit-subscription.png)
![cloud-edit-subscription](cloud-edit-subscription-0583995.png)

Here you can either **Edit or Cancel the existing subscription**.

Expand All @@ -39,21 +39,21 @@ You can **downgrade a subscription** to the end of a current subscription period

Click the **Edit Subscription** link.

![Cloud-edit-subscription-link](Cloud-edit-subscription-link.png)
![cloud-edit-subscription-link](cloud-edit-subscription-link-0584045.png)

You can choose the new amount of users. Your next payment will be displayed below.

Click the blue **Update your subscription now button** to save the changes.

![Cloud-upgrade](Cloud-upgrade.png)
![upgrade-cloud](upgrade-cloud.png)

### Cancel subscription

To cancel your subscription, open the [Manage subscription](#manage-your-openproject-cloud-subscription) form and click to [update the subscription](#update-existing-subscriptions) you want to cancel.

Click on the **Cancel Subscription link** if you want to terminate your OpenProject Enterprise cloud edition subscription.

![Cloud-cancel-subscription](Cloud-cancel-subscription.png)
![cloud-cancel-subscription](cloud-cancel-subscription-0584229.png)

<div class="alert alert-info" role="alert">
**Note**: After cancellation you will receive an email confirmation. Your subscription will be terminated at the end of the current subscription period. After cancellation your data will be kept for a certain period of time in case of reactivation of a subscription.
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