This is a standard code package that can be used to do an implementation of LiveEngage on your website.
It includes the following basic information:
- LE Attributes
- LE SPA
- LE CoBrowse
To get started with this information grab the LiveEngage Tag from your account and replace it in the le_mtagconfig.js. In a basic LiveEngage account there should be sticky button available this can be used to start your first chat and see what the Attributes, SPA and CoBrowse does.
LE Attributes are used to sent information about the customer to the platform and can be used to track for example transactions and to support the chat agent.
LE SPA is used to support Single-page Applications which can update and change the page layout, to for example remove or add a chat button.
LE CoBrowse is used to protect fields and page parts from being shown on the agent side. This can for example be used to protect customer information from being seen by the agent.