Trouble loading better-bibtex #12887
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| name: 'Manage issues and nag about debug logs' | |
| on: | |
| issues: | |
| types: [opened, edited, closed, reopened] | |
| issue_comment: | |
| types: [created, edited, closed] | |
| jobs: | |
| nag: | |
| runs-on: ubuntu-latest | |
| steps: | |
| - uses: retorquere/label-gun@main | |
| with: | |
| token: ${{ github.token }} | |
| label.exempt: question | |
| label.awaiting: awaiting-user-feedback | |
| label.log-required: needs-debug-log | |
| label.reopened: reopened | |
| log-id: "([A-Z0-9]{8}(-refs)?-(apse|euc))|([A-Z0-9]{8}-[^-]+)" | |
| message.log-required: | | |
| Hello @{{username}}, | |
| `@retorquere` is ready to assist you with Better BibTeX. In order to do so efficiently, a debug log is generally required. The information it containst is key to him understanding, replicating, and resolving your issue. If you have shared a `D<number>` log, those go to the Zotero team, `@retorquere` cannot access those. | |
| **Here’s how you can share your debug log:** | |
| 1. If your issue involves specific references, citekey generation, or exports, right-click on the relevant item(s) and select "Better BibTeX -> Submit Better BibTeX debug log" from the menu. | |
| 2. For issues where items do not play a role, follow these steps: | |
| * Restart Zotero with debugging enabled (Help -> Debug Output Logging -> Restart with logging enabled). | |
| * Reproduce the problem. | |
| * Choose "Send Better BibTeX debug report..." from the help menu. | |
| After these steps, you will receive debug ID displayed in red. Please share this ID with `@retorquere` in this issue thread. If your query is about an export, include both the actually exported result and your expected/desired outcome. | |
| Sharing your debug log gives `@retorquere` a view of your Better BibTeX configuration and the elements contributing to the issue. This helps him address your concerns more efficiently. | |
| If you have submitted a debug log and its ID looks like `D<number>`, that debug log goes to the Zotero team, not to `@retorquere`. Please see the points above how to send a BBT debug log. | |
| Thank you. | |
| **PS: If the Debug Log menu is not available, or if it fails to send the debug log**, you can use the option under “Help” > “Send debug log to file.io”. | |
| message.no-close: Thanks for the feedback! Just so you know, GitHub doesn't let me control who can close issues, and @retorquere likes to leave bug reports and enhancements open as a nudge to merge them into the next release. |