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This is the official employee handbook for Road Warrior Creative, LLC.

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Open Source Employee Handbook

Equal Opportunity

Road Warrior Creative is an Equal Opportunity Employer. Please CLICK HERE to review our policy.

About this Handbook

The beauty of the web and open source is that now anyone can see how we run our company, no matter where they are. You're looking at the central repository for how Road Warrior Creative conducts its day-to-day operations.

Why did we decide to make our employee handbook open source? We believe in transparent and honest business practices from the ground up -- and that includes being open about who we are and how we treat the design, marketing, and web experts across the United States who make up our team. These are the values that we're committed to promoting and practicing:

  • We believe quality of life matters.
    • The vast majority of our employees can live anywhere and work everywhere.
    • Quality of work produced is valued over hours clocked.
    • We think work should be fun and bring new, exciting challenges. If you don’t like something, change it!
    • We believe in work/life balance – family, happiness, health all come first.
    • We do not put profits above people, relationships, or self-care.
  • We believe sharing knowledge builds loyalty.
    • Education and training are a core component of what we do.
    • We create tools and solutions that give control back to the client.
    • We create learning and growth opportunities for employees.
    • We believe that empowering and educating people builds trust and fuels long-term partnerships.
  • We believe in growing relationships, not transactions.
    • In every interaction, we strive to increase long-term value and impact.
    • Big or small, each new project is the start of an ongoing partnership.
    • We see ourselves and our clients as one team working towards one goal.
    • We seek to connect with clients and employees on a human level.
  • We believe the 9-5 is dead.
    • The internet and social media don't have set business hours -- and neither do we!
    • A business built on the internet needs to be fluid and responsive, whether it's 2pm or 2am.
    • There's also perks: Taking afternoons off to watch a school play, Friday Happy Hour at a local brewery, and weekends camping in the woods!
  • We believe in giving back to our community.
    • Community can be local, or wherever we do business across the US.
    • 501c3 nonprofits receive a blanket 20% discount for all services.
    • We build one 100% FREE website for a nonprofit organization every year.
    • We are active participants in our local WordPress/WordCamp communities.
    • Full-time employees get paid time off for volunteering with organizations of their choice.
  • We believe "someday" is not a day of the week.
    • We set goals and we meet them.
    • We don't let fear of failure hold us back.
    • We take risks and try new things.
    • We can always be more, be better and we can always grow.
    • We believe in inspiring others to be change agents in their businesses.

Like the internet, our business is in a constant state of change -- we're always trying to improve our internal processes. A big part of that falls on updating and maintaining this handbook: We actively encourage all feedback and suggestions on ways that we should modify or improve this document.

Not an employee of Road Warrior Creative? Are you interested in joining our team? Click here and scroll down to check for open positions.

  • Amber, Creative Director and CEO
  • Chris, Chief Operations Officer

Table of Contents

Benefits & Perks

Employment Policies

New Hire Documents

Operations Manual

Only active employees of Road Warrior Creative will be able to access this manual:

https://employees.roadwarriorcreative.com/

Our Accessibility Commitment

Introduction

Road Warrior Creative is committed to making the web more accessible for our team members, for our clients, and for everyone. More than 1 billion people in the world and 1 in 8 Americans have a disability which may prevent them from using or interacting with the online world in a traditional manner. As a creator of websites, applications, and digital content, it is our social responsibility to ensure everything we build or create is useable by people of all abilities.

Customer Accessibility & Community

We strive to develop products designed to be usable to the greatest extent possible by everyone. This includes designing and developing from an accessibility-first perspective and providing education to clients about how certain elements or decisions may impact accessibility. Building a better, more accessible internet is a responsibility that all humans share and we are proud to provide the knowledge and tools that enable our clients to meet that responsibility. Our goal is to ensure that everyone has equal access to information and tools on the web.

Outside of client projects, we provide free education and tools, speak publically about the importance of accessibility, partner with globally recognized organizations like the Texas School for the Blind and Visually Impaired, and create robust internal systems to ensure the solutions we deploy are usable by all. Road Warrior Creative is proud to be leading the charge in making the internet more open to disabled individuals.

Employee Accessibility Resources

As part of our mission to make the web more accessible, Road Warrior Creative is working to build an internal culture of collaboration where every member of our team understands and values accessibility best practices. Taking that a step further, we also strive to select accessible software for our team members to use in their everyday job. Below is a list of the software used by Road Warrior Creative and links to learn more about the accessibility features in that software:

Changes to Handbook Policy

Road Warrior Creative in its sole discretion reserves the right to administer, modify, or remove any part of this handbook with or without notice.

Company management will take reasonable steps to notify employees of all material changes to the policies, procedures, compensation, benefits, and notices (whether required by law or otherwise) contained within this handbook, as aforementioned changes take place. Ultimately, it is the employee's responsibility to read, interpret, and understand the contents of this handbook, and to check for revisions/changes regularly.

NOTE: This handbook is loosely based on the Turbine Labs open source employee handbook template. Thank you to Clef and Turbine Labs for all of their hard work.

About

This is the official employee handbook for Road Warrior Creative, LLC.

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