feat(.github/ISSUE_TEMPLATE): add bug and feature templates

.github/ISSUE_TEMPLATE/bug_report.yml

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+name: Bug report
+description: Create a report to help us improve
+title: "[Bug]: "
+labels: [bug]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Please carefully read [the documentation](https://github.com/sap-linuxlab/community.sap_install/tree/main/docs#readme) before creating a bug report
+
+  - type: dropdown
+    id: os-family
+    attributes:
+      label: OS
+      description: What operating system are you using to run the role?
+      options:
+        - RHEL (7.x, 8.x, 9.x)
+        - SLES (15 SPx)
+        - None of the above (specify in the description area below)
+      default: 2
+    validations:
+      required: true
+
+  - type: textarea
+    id: python-version
+    attributes:
+      label: Python
+      description: Please provide the python version you are using
+      placeholder: 3.9.7
+    validations:
+      required: true
+
+  - type: textarea
+    id: ansible-version
+    attributes:
+      label: Ansible-core
+      description: Please provide the ansible-core version you are using
+      placeholder: 2.12.0
+    validations:
+      required: true
+
+  - type: textarea
+    id: reproduction
+    attributes:
+      label: Reproduction
+      description: Please provide a way for us to be able to reproduce the problem you ran into.
+      placeholder: Reproduction
+    validations:
+      required: true
+
+  - type: textarea
+    id: description
+    attributes:
+      label: Describe the bug
+      description: |
+        A clear and concise description of what the bug is.
+
+        Tip: You can attach images or log files by clicking this area to highlight it and then dragging files in.
+      placeholder: Bug description
+    validations:
+      required: true
+
+  - type: dropdown
+    id: additional
+    attributes:
+      label: Additional information
+      description: Do you intend to submit a pr to solve this bug?
+      options:
+        - "Yes"
+        - "No"
+      default: 1
+    validations:
+      required: true
+
+  - type: textarea
+    id: additonal
+    attributes:
+      label: Additional context
+      description: If applicable, add any other context about the problem here
+
+  - type: checkboxes
+    id: required-info
+    attributes:
+      label: Final checks
+      description: Before submitting, please make sure you do the following
+      options:
+        - label: I've read [the documentation](https://github.com/sap-linuxlab/community.sap_install/tree/main/docs#readme).
+          required: true
+        - label: I've already check for existing duplicated [issues](https://github.com/sap-linuxlab/community.sap_install/issues?q=is%3Aissue+label%3Abug).
+          required: true

.github/ISSUE_TEMPLATE/feature_request.yml

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+name: Feature request
+description: Suggest a feature that will improve this role
+title: "[Feature]: "
+labels: [enhancement]
+body:
+  - type: markdown
+    attributes:
+      value: |
+        Thank you for taking the time to fill out this feature request!
+
+        Please carefully read [the documentation](https://github.com/sap-linuxlab/community.sap_install/tree/main/docs#readme) before creating a feature request
+
+  - type: dropdown
+    id: os-family
+    attributes:
+      label: OS
+      description: For what operating systems family is the feature you want to propose meant to be?
+      options:
+        - RHEL (7.x, 8.x, 9.x)
+        - SLES (15 SPx)
+        - All
+      default: 2
+    validations:
+      required: true
+
+  - type: textarea
+    id: description
+    attributes:
+      label: Describe the feature
+      description: A clear and concise description of what you think would be a helpful addition to this role, including the possible use cases and alternatives you have considered.
+      placeholder: Feature description
+    validations:
+      required: true
+
+  - type: dropdown
+    id: additional
+    attributes:
+      label: Additional information
+      description: Do you want to implement this feature by yourself?
+      options:
+        - I can implement this feature
+        - I can't implement by myself this feature
+    validations:
+      required: true
+
+  - type: checkboxes
+    id: final-checks
+    attributes:
+      label: Final checks
+      description: Before submitting, please make sure you do the following
+      options:
+        - label: I've read [the documentation](https://github.com/sap-linuxlab/community.sap_install/tree/main/docs#readme).
+          required: true