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Update the steps to generate a log file in freezing-behavior.md (#1241)
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* Update the steps to generate a log file in freezing-behavior.md

The existing explanation was for a previous version of the system.

* Update freezing-behavior.md

Readd the log file creation in the System76 Driver in addition to in the Settings application

* Update freezing-behavior.md

fix Pop!_OS

* Update freezing-behavior.md

* Update freezing-behavior.md

fix lint

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Co-authored-by: Aaron Honeycutt <[email protected]>
Co-authored-by: Aaron Honeycutt <[email protected]>
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3 people authored Jul 9, 2024
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Expand Up @@ -91,4 +91,8 @@ sudo nvme smart-log /dev/nvme0n1
## Collect Logs

The System76 Driver has the ability to generate a robust log file. To run the driver, access your Activities menu in the top left of your Desktop, type System76 and select the System76 driver. After opening the application, click the button in the bottom right to Create Log Files, then a log file will populate in your home folder. Please attach the log file in a reply to this ticket. If you are having any issues you can refer to this [article](/articles/log-files).
If you are using Pop!\_OS, the Settings application has the ability to generate a robust log file. To generate a log file, open the Settings application, select the "Support" section, and click on the button named "Create Log Files". After you type your password into the prompt that appears, a log file will be generated in your home folder.

If you are on a System76 computer _not_ running Pop!\_OS, use the System76 Driver to generate the log file. If the driver is not already installed, follow the steps in [this article to install it](https://support.system76.com/articles/system76-driver) before proceeding. To run the driver, access your Activities menu in the top left of your Desktop, type System76 and select the System76 driver. After opening the application, click the button in the bottom right to Create Log Files, then a log file will populate in your home folder.

Please attach the log file in a reply to this ticket. If you are having any issues, you can refer to this [article](/articles/log-files).

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