Integration Starter Guide

Overview

There are 3 broad areas to cover when planning a new integration. The first step is to gain an understanding of the Trackmatic concepts and how your Business process relates to them. The next step is to design a technical solution to integrate your line of business systems with Trackmatic. The last step is to work out the physical architecture of how the integration will be deployed.

The remainder of this section serves a checklist for each area.

Business

• Ensure you have a solid understanding of Locations, Actions, Entities, Routes and how they relate to each other
• Identify distribution business cases applicable to your operations and system
• Identify operations workflow and how the process will work on the ground

Technical

• Map line of business data to Locations, Actions, Entities and Routes for all identified business cases
• Agree on service level agreements for operations
• Agree on how the systems should communicate taking into account required service level agreements from operations i.e. FTP, SOAP, HTTP etc

Physical

• Agree on how and where the solution will be hosted
• Determine how maintenance will be performed (Remote access etc)
• Agree on how support will be managed in the event of failure or when system flaws are identified

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