LVMH Academy

Implementation of an in-store customer identification application aimed at streamlining the customer experience using the phone's native Wallet system, QRcode and Passport scanner.

This project was carried out as part of an inter-school bootcamp (HEC x 42 x Strate) at HEC Paris campus in partnership with LVMH with the aim of creating a potential startup aimed at improving the customer experience in stores. (January 2024)

Features

• Scan the customer's passport to extract his information.
• Create a customer account.
• Generate a QRcode for add the customer's card to his Wallet.
• Scan the QRcode to identify the customer from his Wallet.
• Access customer information by seller after identification.

Scenarios

Customer creation

• The customer arrives at the store.
• The customer is asked to present his passport (not required).
• The seller scans the passport.
• The customer is asked to enter his email address (not required).
• The customer is asked to enter his phone number (not required).
• The seller creates the customer's account.
• The seller generates a QRcode for the customer's card.
• The customer scans the QRcode to add the card to his Wallet.

Customer identification

• The customer arrives at the store.
• The customer presents his Wallet.
• The seller scans the QRcode.
• The customer is identified.

Setup

• API: Please refer to the API README for more information.
• Client: Please refer to the Client README for more information.
• Mobile App: Please refer to the Mobile App README for more information.