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What can you do with Wechaty sub-section of Introduction section #873

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nibble0101
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@nibble0101 nibble0101 commented May 19, 2021

Improve the Introduction and Explanation sections project

Section Sub-section Technical Writer
Introduction What can you do with Wechaty Chris Estepa

This is What can you do with Wechaty sub-section of the Introduction section
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… Wechaty sub-section of the Introduction section
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Pls go through the remarks added : )

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I actually feels like you could talk more in each section. Maybe you could have a talk with @huan to fulfill your content?

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@Rohitesh-Kumar-Jain @proudofsimin updated this.
@huan Can you give some more information on the business problems that have been solved by using Wechaty so I can elaborate further? Thanks.

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huan commented May 23, 2021

I actually feel like you could talk more in each section. Maybe you could have a talk with @huan to fulfill your content?

Thanks for looping me in! I agree that we need to learn more from the history / stories from Wechaty so that we can write better docs. Please feel free to ask me any questions when there's any need.

And we have lots of blog posts on our website (you can use Google Translate to read them @nibble0101 ) which I believe will help as well.

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huan commented May 23, 2021

@huan Can you give some more information on the business problems that have been solved by using Wechaty so I can elaborate further? Thanks.

No problem! I'd like to loop @lijiarui in this thread and I believe she can share lots of information on the business problems that have been solved by using Wechaty because her company business is building on top of Wechaty.

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lijiarui commented May 23, 2021

@chris-4444 Here is some of the business explanation:

1. Juzibot Introduction

JuziBot is a startup that provides smart marketing and sales services for customers on WeChat and WeCom platforms, the company helps companies build secure and stable Private Traffic, as well as helps corporate clients with customer acquisition and sales conversion. JuziBot currently serves customers in education, consumer, healthcare, and a few other industries, some of the clients include Meituan Dianping, JingDong, L'Oréal, etc., and 80% of these existing customers have been acquired through word of mouth. JuziBot's products have been known to improve the sales experience for one million sales professionals on a daily basis.

The company was accepted by the highly competitive Baidu AI accelerator in 2018, and it has also been invested by a number of leading VCs including PreAngel, Plug and Play, Y Combinator, TSVC, and Alpha Startups. JuziBot received the CCFA Retail Technology Rising Enterprise Award in 2018. In 2018 and 2019, respectively, the company won 1st place in both the task-based human-machine dialogue response naturalness and the chat-type human-machine dialogue assessment in the SMP Chinese Human-Machine Dialogue Technology Evaluation held by the Chinese Information Processing Society of China (CIPSC).

2. Business problem we solved

You can find our 2 minutes speech in YC Demo Day show our business on top of Wechaty in 2019. (We changed our name from BotOrange to Juzibot, but all of the two brands belong to us.)

We are Intercom for WeChat, we help companies to acquire, engage and retain customers via WeChat. In China, WeChat IS the internet. Most Chinese people, they even never open a web browser, they only use WeChat. But WeChat offers no tools for companies to manage their customers. There is no Google Analytics, there is no salesforce, there is no intercom. There is nothing. But they need a tool.

We built a customer management tool for WeChat based on WeCom. It is very similar to Intercom. It provides a customer support ticket, includes a chatbot, and provides analytics to the business.

We give Chinese companies the ability to communicate with their customers where they live their life - on WeChat.

3. Reference articles about the business I wrote before

Hope it can help a lot, and feel free to contact me if you have more questions.

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huan commented May 23, 2021

@lijiarui It's a great introduction to Juzi.BOT! It will be great if you can add the above content to https://pre-angel.com/portfolios/juzibot/ for the English version.

Updated other contents, including the Mission and Vision.
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For checking.

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updated.

@nibble0101 nibble0101 marked this pull request as ready for review May 26, 2021 10:28
@nibble0101 nibble0101 requested a review from a team as a code owner May 26, 2021 10:28
@nibble0101 nibble0101 added the introduction Pull requests that update introduction section of the documentation label May 26, 2021
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Well done!

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ping @huan


Back in 2014, Wechaty creator Huan Li's daily life depended too much on Wechat, which was dubbed as China's famous messaging app that is capable of payment processing and other mini applications such as friendship management. Also at the time, adding friends in Wechat is possible but restricts a total number of friends to 5,000 only. Not to mention, the app has more than 400 rooms with more than 400 members each, and room management poses a big challenge. Aside from these issues, Wechat does not offer any tool or service for businesses to manage their customers which is essential for any business to thrive in China. In China, Wechat seems to be the nation's internet and it is crucial for businesses to grow their yield and to communicate with their customers who live their lives on Wechat.

Thus, Huan decided to build Wechaty and landed its first set of [clients](https://github.com/nibble0101/wechaty-documentation-draft/blob/main/01-introduction/04-who-is-using-wechaty.md) in 2017. Wechaty's chatbot can also function as a **_customer management tool_** that helps companies deal with some business challenges such as acquiring, engaging, and retaining customers. Wechaty is built as the _tireless bot_ that can work 24/7, can filter the most important messages, can highlight discussions that contain the **keywords** that users would want to search and follow, and can monitor chatbot and user actions seamlessly.
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This link is a dead link here. And we should always use wechaty official repo in the docs.

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. Wechaty's chatbot can also function as a **_customer management tool_** that helps companies deal with some business challenges such as acquiring, engaging, and retaining customers. Wechaty is built as the _tireless bot_ that can work 24/7, can filter the most important messages, can highlight discussions that contain the **keywords** that users would want to search and follow, and can monitor chatbot and user actions seamlessly. This is my company JuziBot business.

Maybe you can change this to:

After that, Wechaty Co-creator Rui Li found this can help companies to build relationships with their customers. Then she created JuziBot, using Wechaty function as a customer management tool that helps companies deal with some business challenges such as acquiring, engaging, and retaining customers. Wechaty is built as the tireless bot that can work 24/7, can filter the most important messages, can highlight discussions that contain the keywords that users would want to search and follow, and can monitor chatbot and user actions seamlessly.

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Added suggested text.

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It seems you didn't add as I suggest...

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And I suggest adding some of the information https://github.com/wechaty/wechaty.js.org/pull/873#issuecomment-846589160 I wrote in the blog.

@nibble0101 nibble0101 requested a review from lijiarui August 3, 2021 09:41
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replaced 2017 with 2016.

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Pls resolve merge conflicts as well, so that we can proceed towards the merge

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Pls resolve merge conflicts as well, so that we can proceed towards the merge

Hi @Rohitesh-Kumar-Jain. The merge conflicts have been fixed. Is there anything else?

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Pls resolve merge conflicts as well, so that we can proceed towards the merge

Hi @Rohitesh-Kumar-Jain. The merge conflicts have been fixed. Is there anything else?

No, you implemented the requested changes, so I think I am just waiting for @lijiarui approval for the merge

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LGTM.

Please read and follow #1257, and feel free to help yourself to merge it by following the merge workflow.

Thank you very much!

ping @lijiarui Is there anything that needs to be changed from your previous review? Please approve it so that this PR can be merged if you are ok with it, thanks!

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@nibble0101 nibble0101 requested a review from lijiarui September 7, 2021 18:48
@Rohitesh-Kumar-Jain Rohitesh-Kumar-Jain merged commit 2460077 into wechaty:master Sep 9, 2021
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