The SDK Metadata App is a Zendesk ticket app that allows you to see information relating to a ticket if it was created via the Support SDK.
- Ticket sidebar
The following information is displayed about the end-user and their device in the ticker sidebar:
- Device name
- Operating system and version
- Battery level
- Device storage
- Device memory
- IP address
- Location
- Zendesk SDK name and version number
The ticket app will only appear in the ticket sidebar when the ticket was received via the Zendesk Support SDK.
Not all information is available for all operating systems and devices.
Install the app through the Zendesk Marketplace. As part of the installation you will be able to name the app and set any role restrictions.
- Pull requests are welcome.
- Please submit bug reports to this repo as issues. Support is provided on a best endeavours basis only.
Version | Notes |
---|---|
2.0 | Update to ZAF v2, update colours and style to use Zendesk Garden |
1.1 | Changes accent color to match the New Zendesk branding |
1.0 | First release |