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-TTS now has an Enterprise contract with [Airtable](https://airtable.com/). 
+[Airtable](https://airtable.com/) is a cloud-based tool that allows users to organize their workflow, data, and records in a flexible and visually appealing way without the need for any coding. **Licenses are now available for all TTS employees**. 
 
-Licenses that allow edit access are allocated on a per team basis. The license managers for each group are listed [here](https://docs.google.com/spreadsheets/d/1lbf8mkD4eJuKlRg5Uw2r1FHx3YCAiZp7P9qcoEG6rnk/edit#gid=0). If you are part of one of these teams, you can reach out to the listed point of contact in order to request one of the limited licenses.
+### How to Request a License 
 
-If you are on another team that does not yet have an allocation of Airtable licenses but is interested in using it, we will be rolling out a new process for requesting additional licenses in the summer of 2024.
+TTS employees can obtain a free, read-only license by simply making a request via the [#airtable-smartsheet](https://app.slack.com/client/E011QM4UN3G/C6YNTUPS9?space=1) Slack channel. Tech Operations will fulfill the request by granting the employee a read-only license. Read-only users can view but not edit or comment on everything in the workspace, base, or interface. 
 
-View-only licenses are free! Any existing Airtable user should be able to grant you one by default by sharing view-only access to an existing base, but should you run into any difficulty, you can reach out in [#airtable-smartsheet](https://app.slack.com/client/T025AQGAN/C6YNTUPS9). All users must log into Airtable using the Single Sign On option.
+Administrators, owners, creators, and editors all require paid licenses. TTS has a limited number of paid licenses available so please ensure you have a job-related need before requesting a paid license. You will need an email from your supervisor complete with the following information forwarded to [email protected] for your request to be approved. Your [Airtable group manager](https://docs.google.com/spreadsheets/d/1lbf8mkD4eJuKlRg5Uw2r1FHx3YCAiZp7P9qcoEG6rnk/edit?gid=0#gid=0) can help you if you have questions about any of these items:
 
-A more complete guide to Airtable, complete with training resources, can be found [here](https://airtable.com/appQbn3D4GMM8SD0O/pagjMkXUv7fCeTWIZ), though you will need to have at least a viewer licenses to Airtable in order to access it. More materials, including additional guidance on privacy, common use cases, and FAQs is coming soon.
+* The [workspace](https://airtable.com/appQbn3D4GMM8SD0O/pag7cdXd49Dat3bBw?detail=eyJwYWdlSWQiOiJwYWdxTEdwRFlFYktubXpMaiIsInJvd0lkIjoicmVjSVZzTU82QVkxUVhnbjEiLCJzaG93Q29tbWVudHMiOmZhbHNlLCJxdWVyeU9yaWdpbkhpbnQiOm51bGx9) you would like to be invited to initially
+* The level of access you need to the above workspace: owner, creator, editor, or viewer
+* A brief justification for your request (be mindful that each Airtable editor seat costs TTS nearly $800 per year)
+* Please ensure to copy your supervisor on the forwarded email to Tech Operations.
+* You or your supervisor may make a request on behalf of a group.
+
+You will automatically be given a read-only license if proper justification is not provided and/or your supervisor is not copied on the email.
+
+If your team is new to Airtable and doesn’t have a group manager yet, reach out to [email protected] to get your team’s initial workspace set up. Group managers are responsible for managing access to their workspace, which is similar to a Google Drive, but for your Airtable [bases](https://airtable.com/appQbn3D4GMM8SD0O/pag7cdXd49Dat3bBw?detail=eyJwYWdlSWQiOiJwYWdxTEdwRFlFYktubXpMaiIsInJvd0lkIjoicmVjVVYxVFpnSm5OcDFuUngiLCJzaG93Q29tbWVudHMiOmZhbHNlLCJxdWVyeU9yaWdpbkhpbnQiOm51bGx9).
+
+### Airtable Administration 
+
+Tech Operations serves as the enterprise admins and can override all permissions to add/delete/modify the user’s license type. We understand there are situations where users will only need a temporary paid seat to complete specific assignments. For this reason, we will perform quarterly audits to ensure we stay within the contractual license limit. Tech Operations will downgrade inactive users with paid seats to read-only seats. If TTS is still over the paid threshold after the inactive users license type is changed, then we will reach out to the group managers to obtain a list of users to downgrade.
+
+
+### Usage Requirements 
+
+Airtable has an Authorization to Operate (ATO) at FIPS 199 Low Impact Level; therefore, sensitive data such as personal identifiable information (PII) and controlled unclassified information (CUI) is not allowed. In addition, TTS is only authorized to give view-only access to partner agencies due the uncertainty of their ATO statuses. Other GSA Components are covered under the GSA ATO but should procure their own licenses. More detailed privacy and security guidance can be found [here](https://airtable.com/appQbn3D4GMM8SD0O/pagaDV7VWDAjLdAC0).
 
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