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TroubleshootingEditor
This article contains answers to the common problems you might have while running the editor.
If you've set the editor up to run through the Apache webserver, you can upload files with it. When uploading files you might run into the following error:
mod_neko2@parse_multipart_data
Called from /usr/lib/haxe/std/neko/Web.hx line 269
Called from /usr/lib/haxe/std/neko/Web.hx line 243
...(insert your module here)...
Called from a C function
Called from snipe/edit/ModuleManager.hx line 331
Called from snipe/edit/ModuleManager.hx line 245
This error is an unfortunate HTTP upload bug that exists in the Neko 2.0 distribution. And since (at the time of writing) this is the latest Neko release available for download, you will have to resort to one of the following three options to fix the problem.
Since the bug was fixed in the Neko Git repository, the first option is to download the latest Neko source code snapshot from Github, compile it and replace the "/usr/lib/neko/mod_neko2.ndll" file with the new one.
Option two is to download the Neko 2.0 source code release from its website, replace the "libs/mod_neko/cgi.c" with the one that we have available in the Snipe server package (look into the "external-libs/mod_neko/" directory), compile it and replace the "/usr/lib/neko/mod_neko2.ndll" with the new one.
Option three is to use the compiled "mod_neko2.ndll" file from the "external-libs/mod_neko" directory. We have 64-bit files for Ubuntu 12.04 and 14.04 available in the Snipe server package.