Deactivating User Accounts

Goal

Ensure Touchpoint’s User Accounts are deactivated in a timely manner (within 1 week of receiving the list from CISO).

Background

Touchpoints PMO team receives spreadsheets from CISO with a list of inactivated users.

Steps

Based on the inactive user spreadsheets, the Touchpoints PMO will manually deactivate each user.

Action Items

Phase 1

• Touchpoints Admin can deactivate a user in Touchpoints

Phase 2

• Have Touchpoints deactivate users automatically via Login.gov inactivations